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"| "INN Web Hosting & Designs" Frequently Asked Questions |
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Will I be able to access my domain name with or without the WWW?
Yes, you will be able to access the domain name with or without the WWW in front. For example, you could access the domain name "yourdomain.dom" by going to "www.yourdomain.dom" as well as "yourdomain.dom".
Do you offer dial-up internet access?
No, you will need to connect to your web site through your local ISP.
Do you offer web page design services?
Yes, however we offer web design services, not products. which is very cost effective for our customers
Where can I check domain name availability?
You can check for domain availability directly from the InterNIC web site.
Do you handle domain registration?
We currently do not offer domain name registration services.
Can I transfer existing domain name to your services?
Yes. When you place an order, be sure to specify that you are requesting a transfer and not a new domain. You should keep the service at the present site while waiting for Domains Now 4 U to complete the transfer. We will provide you with a static IP address so you can begin using your site on our server right away.
Use the domain registrar of your choice such as Domains Now 4 U to register your domain name.
Will you do the s domain name registration for me?
We currently do not offer registration services. You will need to use the domain registrar of your choice such as Domains Now 4 U to register your domain name.
How long does it take before my domain name is active?
Once your account has been activated your domain should start responding within 12-24 hours.
How do I transfer files to my web site ?
Files are transferred to our web server via File Transport Protocol (FTP).
Can multiple domains point to the same HTML files ?
Yes, you can stack additional domain
names to your account for a one time $10
setup fee per domain. Domain name stacking means we add the domain onto
your existing domain name. This is generally used for example when you
want
.com .net and .org of the same domain name to resolve to the same
location.
Can I use my account for commercial purposes ?
Yes, you can use your account for commercial purposes. The World Wide Web has become a most efficient and cost-effective means of making information available to the users of the internet community. If desired, secure server is available which provides an environment whereby payment information (such as a credit card number) can be transmitted from web browser to web server in an encrypted mode.
Can I resell space within my own account ?
Yes. You can resell space within your account. However, you will be responsible for its content and data transfer. You can acquire multiple FTP accounts for shared access.
Do you host other domain extensions besides .Com .Net or .Org?
Yes, we host ALL domain name extensions - .nu, .to, .ws, .co.uk, .cc, etc.
Do you accept international orders ?
Yes. We are pleased to have customers around the world and we're as close as your computer. We host all domain name extensions.
What contract and payment terms are available?
We offer a annual payment option. For more information, visit our plans & pricing section. We accept Visa & Master Card, as well as personal and business checks through PayPal.Com. We also accept International Money Orders.
Do you offer technical support to customers ?
Yes. We encourage our customers to use our Contact Form for questions or concerns about their web site. We also provide telephone support for more serious issues
Do you have an 'uptime' guarantee?
Yes. We guarantee that your site will be up a minimum of 99.9% of the time. If we fail in any given month, you receive one full free month of hosting service.
We are based in Glendale, Arizona. For contact information, click here. We maintain our servers at a secure facility professionally monitored 24/7.
How long does it take to set up a new account ?
We process orders around the clock, 24 hours a day, 7 days a week! Once an account is set up an activation notice will be sent to you via email including a userid, password, and FTP hostname. You can begin uploading files to your new web site immediately.
You can place an order directly from our web site 24 hours a day!
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